Privacy Policy

At Muessez, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website or services.

1. Information We Collect

We collect personal data that you voluntarily provide, such as your name, email address, phone number, or booking details when you fill out forms, make reservations, or contact us.

Additionally, we automatically collect technical data, including your IP address, browser type, device information, and browsing behavior, through cookies and analytics tools to enhance your experience.

2. How We Use Your Information

Your data is used to process reservations, respond to inquiries, improve our website and services, personalize your experience, and send relevant updates or promotional offers (with your consent).

Technical data helps us analyze website performance, troubleshoot issues, and ensure a seamless user experience.

3. Data Protection

We implement robust technical and organizational measures, including encryption and secure servers, to protect your personal data from unauthorized access, loss, or misuse.

4. Sharing Your Data

Muessez does not sell or rent your personal data. We may share your data with trusted service providers (e.g., payment processors or hotel partners) who assist us in delivering our services, under strict confidentiality agreements.

We may also disclose data if required by law or to protect our legal rights.

5. Your Rights

Under applicable data protection laws, you have the right to access, correct, or delete your personal data, restrict processing, object to processing, or withdraw consent. To exercise these rights, contact us via the details below.

6. Cookies

Our website uses cookies to enhance functionality, analyze traffic, and personalize content. You can manage cookie preferences or disable cookies through your browser settings, though this may affect your experience.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

9. Children’s Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal data from children under 18. If we become aware of such data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the revised policy will take effect immediately.

11. Contact

For questions or concerns about this Privacy Policy or to exercise your data rights, please contact us at info@muessez.com or via our Contact Us page.